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Booking by SVT Holidays, SVT Holidays Booking Policy, Rajasthan Tours, Rajasthan Travel, Rajasthan Tour Packages, Jaipur Car Rental

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Home » Booking Policy

Booking Policy (Terms & Conditions)

A. Booking Procedure :

1. The Tour Registration Form should be completed and minimum deposit of 50% (Fifty percent) Amount of the total tour cost in our Bank.
2. The balance amount you will pay in Jaipur when your Tour is Going on.
3. The booking shall be deemed to be valid only upon receipt of Registration Form and the Advance Deposit.
4. No Interest shall be payable by us on any deposit, what so ever.

 

B. Our Liability :

1. We are Travel Agents & Holiday Organizers only and act as Agents for clients on one hand & for operators of various facilities on the other hand in the best interest of the client/s. We do not own any Hotel, do not control or operate any Airline / Railways / any other services. Although we try our best to arrange and recommend the best services, yet we do not hold any responsibility for the performance of all / any of the services provided by service providers or for any dissatisfaction, delay, accidents, injuries, loss of life, property, document/s & baggage/s, flight/rail delays, reservations, transportation, insurance, cancellations, suspensions or any other eventuality / irregularity and also for any consequences arising out of natural calamities, strikes, breakdown of any facility, act of omission and commission. It is understood that the client/s shall not bring, make or raise any action, demand or claim in any respect whatsoever against us, our Employees or Directors or Partners or Proprietor.
2. Any claim or complaint by the client/s must be notified in writing to the Office of the Company at Jaipur (Rajasthan) positively within 15 (fifteen) days from the end of the tour. No claim would be entertained under any circumstances thereafter.
3. We do not carry any independent / additional liability to any client beyond the liability which is reimbursed to us by any hotel, airline, tour operator or other concerned agencies. Under all circumstances our liability shall be limited only to the amount received by us in this regard.
4. In case of any claim / dispute the Courts at Jaipur (Rajasthan) – India only shall have the Jurisdiction.

 

C. Cancellation Charges :

1. A minimum amount of INR 3000 (Per Person) as our communication charges will be payable on all cancellations made before 30 (thirty) working days from the date of commencement of tour. However for cancellation made within 14 (fourteen) working days, 25% of the total tour cost shall be charged in addition to the sum of INR 3000. Any cancellation made less than 7 (seven) days will be charged 100% cancellation.
2. For Hotel Booking cancellation charges will be as per policies of the concerned principals / Hotels.

Note: Cancellation charges for booking made during Fairs & Festivals. Special events, Christmas & New Year Eve shall be applicable as per policies of the concerned principals.

 

D. Refund :

1. No refund will be made for any unutilized or partly utilized services of any nature.
2. Any refund due to the client/s on account of cancellation and for changes made in the booking or on any other account will take minimum 30 (Thirty days) to process the refund.
3. No partial refund shall be made for unused rooms, meals and other services.

 

E. Amendment Fee :

The booking/s once confirmed are generally not amendable. However, if the client requires to amend the same, an amendment fee of Rs.500/- (Rupees five hundred only) minimum per amendment shall be applicable.

 

F. Insurance :

In the interest of the client/s we recommend for taking Comprehensive Travel Insurance at their cost covering all risks.

 

G. Others :

1. All Tours / Services are subject to the Rules and Regulations of the Company, Government of India, Reserve Bank of India or such other rules & regulations as may be applicable.
2. If the accommodation is not available in the identified / specified hotel/s for particular Tour due to reasons beyond our control, we shall make our best efforts to shift the client/s to Hotel/s maintaining more or less the same standard. No complaint/s or claim shall be made by the client/s in this respect.
3. We reserve the right to cancel the tour before the date of departure. In such case we shall be liable to refund only the amount paid by the client/s without any interest.
4. Child with extra bed will be treated as an adult.
5. No other service/s will be provided which are not mentioned in the voucher/s issued by us.
6. Any amendment made after the booking shall be treated as booking cancelled and re-booked.
7. Rates are subject to change without any notice.
8. While all efforts are made to ensure availability / accuracy of the information through our communications or through our Booklet/s, Brochures etc., we accept no responsibility / liability for any errors or omissions.
9. Rate of Exchange will be applicable as per prevailing rate.
On behalf of the above person/s, I have studied the detailed itinerary, have read and understood the booking procedure and Terms & Condition & agreed to the price/value communicated separately. I hereby accept the same and sign in acceptance thereof on my behalf and also on behalf of other person(s).

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